Day: July 12, 2024

Emma shares how to cater to user behavior shifts during times of economic turbulence using thorough research and

When I started thinking about the different types of online communities that exist, I felt like the possibilities

If you‘ve seen other posts I’ve written about community management, you know I used to manage a Facebook

Matthew Stibbe, CEO of Articulate Marketing, told me, “Community is not the cult of celebrity. It’s a reciprocal

The concept of managing communities may seem straightforward. But a community management strategy is what separates the ‘omg

In a perfect world, my car would run on starlight and dreams, fries would taste good reheated, and

A few years ago, I had to manage a Facebook community for a TV station I was working

Brands build online communities around their target audiences. As consumer preferences change and technological advances offer more and

A key decision when creating an online community is whether it’ll be free for members to join or

If you’re trying to start or grow a community around your brand, these community management best practices might